Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Educational background and career goals
• Payment information for course enrollment
• Profile information and learning preferences
• Communications with our support team

Usage Information

We automatically collect information about your use of our platform:

• Course progress and completion status
• Time spent on learning materials
• Assessment scores and performance data
• Device information and IP address
• Browser type and operating system

2. How We Use Your Information

We use your information to:

• Provide educational services: Deliver courses, track progress, and issue certificates
• Improve our platform: Analyze usage patterns to enhance learning experiences
• Communicate with you: Send course updates, announcements, and support responses
• Process payments: Handle enrollment fees and payment processing
• Ensure security: Protect against fraud and unauthorized access
• Job placement support: Connect qualified graduates with potential employers

3. Information Sharing

We do not sell your personal information. We may share your information in these limited circumstances:

With Your Consent

We may share information when you explicitly consent, such as connecting you with potential employers for job opportunities.

Service Providers

We work with trusted third-party providers who help us deliver our services:

• Payment processors for handling transactions
• Cloud hosting providers for platform infrastructure
• Email service providers for communications
• Analytics providers for platform improvement

Legal Requirements

We may disclose information when required by law or to protect our rights and the safety of our users.

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All data transmission uses SSL/TLS encryption
• Access controls: Limited employee access on a need-to-know basis
• Regular audits: Security assessments and vulnerability testing
• Secure storage: Encrypted data storage with regular backups
• Incident response: Procedures for handling potential data breaches

5. Your Rights and Choices

Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct inaccurate or incomplete information
• Delete: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Restrict processing: Limit how we use your information

Communication Preferences

You can control communications from us:

• Unsubscribe from marketing emails
• Opt out of non-essential notifications
• Update your communication preferences in your account settings

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for platform functionality, including user authentication and security.

Analytics Cookies

Help us understand how users interact with our platform to improve services.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookies through your browser settings, though disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your information for as long as necessary to provide services and fulfill legal obligations:

• Student records: Maintained for 7 years after graduation for transcript requests
• Payment information: Kept for tax and accounting purposes as required by law
• Marketing data: Deleted within 3 years of account closure
• Support communications: Retained for 2 years for quality assurance

8. International Data Transfers

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place:

• Compliance with applicable data protection laws
• Standard contractual clauses with service providers
• Regular assessment of transfer mechanisms

9. Children's Privacy

Our services are designed for individuals 16 years and older. We do not knowingly collect information from children under 16. If we become aware of such collection, we will delete the information promptly.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying notices on our platform

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us: